About us

Retail

We're one of the longest trading electrical retailers in the UK, trading online since 1998. 

We are a truly independent electrical retailer and can therefore offer a wide range of products at extremely competitive prices, more importantly we believe we offer the very best service level of any online electrical retailer (both before and after the sale).

Our Service Guarantee!

We want you to come back and shop with us again and again. Buying electrical goods at a low price is fine, but what happens if they develop a fault?

BE Direct promise that we will give you as much care and attention should your purchase develop a fault as we do when selling you the item, giving you peace of mind.

We have built business to business relationships with some very large organisations and they have been using our services for many years, they love our attention to detail and friendly service! Check out some of our customer’s comments.

Contact Centre
Our Call centre (based in Trowbridge Wiltshire) has state of the art equipment, we have invested heavily in both IT and communication equipment to ensure that we are able to deal with your query or order as efficiently as possible.

Delivery

We use a variety of carriers to deliver goods, small items are delivered by royal mail or a specialist courier where as large, heavy or bulky items are delivered via a specialist two man delivery team. Delivery to most parts of the UK mainland is FREE (click the button below to see if we deliver to your area free).

*certain postcode areas carry a delivery surcharge